Privacy

Dear visitor of Cadeaubon.nl. Thank you for visiting this page. We fully understand that our customers want to be informed about how we handle their personal data before making a purchase. You might also have come into contact with us in another way, for example, through our customer service and are curious about how we manage your personal information.

When you purchase a gift card from us, we require some personal details in order to process your order and provide you with the best possible service. This includes your name, (email) address, and phone number. We work with a web developer, hosting provider, and PostNL to fulfil your order. These parties have access to the personal data you share with us during the ordering process. That’s why we place strict security requirements on them and have clear agreements in place regarding the handling of your data. Because our gift cards are loaded with a specific balance, we believe it’s important for both parties, that we can reach you quickly in case of any questions. That’s why we ask for your phone number.

If you contact our customer service, we will process the personal data included in your email message.

We store your email address for the purpose of sending newsletters. As a consumer, you will only receive newsletters if you have given explicit consent. We occasionally send our business clients emails with offers and information about new products. This is done for direct marketing purposes, as defined in the GDPR (Article 47). In doing so, we always carry out the required legitimate interest assessment in accordance with the regulation.

The personal data we process as part of the order fulfilment is normally stored in our digital systems for one year. Two weeks after the order has been placed, the order details are stored exclusively in a separate database with enhanced security measures. Email correspondence with our customer service is retained for six months.

We protect this information both digitally and physically. Your order and communication with us are handled via a secure connection. Together with our hosting provider and web administrator, we monitor the security of our websites and your data on a daily basis. In the event of a data breach, we will follow all appropriate procedures. These procedures are documented in our internal security protocol.

We use functional, analytical, and so-called marketing cookies on our website. Cookies are small files stored on your hard drive that contain information about your browsing behaviour. For example, they allow us to identify which browser you're using and display the website in the best possible way. We also use functional cookies to keep track of the products in your shopping cart. In addition, we use analytical cookies to monitor traffic on our website, including whether you are a returning visitor. This helps us improve both our website and our service. For analytical and marketing cookies, we ask for your consent via the cookie management centre. The marketing cookie is pre-selected by default. At any time during your visit, you can delete cookies via your browser settings. Read our full cookie policy here.

This website uses services from affiliate networks such as Daisycon, Awin, Tradetracker, Tradedoubler, Bol.com, Amazon, Partnerize, and Oddysey to promote advertisers through performance-based advertising. Performance-based advertising is a fair form of advertising, as the advertiser only pays for actual and measurable results.

To provide this service, our partners use so-called affiliate cookies and matching data. These cookies make it possible to link a transaction at the advertiser to this website. This allows the affiliate network to know that this website is entitled to receive a commission.

When a commission is registered, this website gains access to basic, anonymous transaction data. This data may only be stored and/or processed to better promote the relevant advertiser or for statistical analysis. This website ensures that all stored data is properly secured and complies with applicable privacy regulations and legislation.

The use of affiliate cookies and the storage of anonymous transaction data poses no risk to the privacy of visitors to this website. Under the Telecommunications Act and the GDPR, no consent is required for this type of data processing. With regard to the GDPR, we rely on the legal basis of Legitimate Interest. However, we are required to inform our visitors about this use.

Giftomatic We use services from Giftomatic. They provide tools, including a product search engine, to make it easier and more enjoyable for you as a gift card holder to spend your gift card. To support this functionality, anonymous data is stored and used to help you find the perfect product. Giftomatic ensures that all stored data is properly secured and complies with current privacy laws and regulations.

The use and storage of this data poses no risk to the privacy of visitors to this website. Under the Telecommunications Act and the GDPR, no consent is required. With regard to the GDPR, we rely on the legal basis of Legitimate Interest. However, we are obligated to inform our visitors about this data usage.

You can always request the deletion, correction, or access to your personal data. We will comply with such requests in all cases, unless a legal obligation prevents us from doing so. If you have specific questions about our privacy policy, please contact our customer service and ask for the data protection officer.

Your personal data may be shared in anonymised and encrypted form with third parties to perform advertising measurement on behalf of Cadeaubonnen.nl B.V. Where required by law, we will always ask for your consent before sharing or using this data.

Of course, we are happy to assist you if you have any complaints about the processing of your personal data. Under privacy legislation, you also have the right to lodge a complaint with the Dutch Data Protection Authority regarding the processing of your personal data. You can contact the Dutch Data Protection Authority for more information.

Cadeaubonnen.nl BV
Ambachtsweg 6
1474 HW Oosthuizen

[email protected]
030 – 227 1647