Questions? We're here to help!

Email
Send us an email at [email protected]. We will do our best to respond to your message as soon as possible, within one business day at the latest (excluding weekends and public holidays).

Phone
Would you like to contact us by phone? Call us at 030 227 1647 and have your card number and order number ready. We are available by phone:

• Monday through Friday: 8:00 a.m. to 10:00 p.m.
• Saturday: 9:00 a.m. to 6:00 p.m.

Go to cadeaubon.nl and click on Redeem Choice Gift Card at the top of the homepage. Enter the 19-digit card number and find out how much balance is on your gift card. Choose a gift card from our range that you want to redeem your Choice Gift Card for. Enter your details and the PIN code found on the back of the gift card under the scratch layer. Then redeem your Choice Gift Card.

Is the PIN code no longer visible on the gift card? Please contact us by email.

You can easily check the balance of your gift card at cadeaubon.nl. The balance on the Choice Gift Card is valid for two years after purchase.

The Choice Gift Card is valid for two years after purchase.

Yes, you can. You can spend the amount on the Choice Gift Card on multiple gift cards. For a complete overview of our gift cards, go to the redemption page.

You can easily remove the scratch layer covering the PIN code by gently scratching it off. Do not use sharp objects, as this may damage the PIN code. If your PIN code is damaged, please contact us by email.

Many gift cards in our range are also available as vouchers by email, but not all of them. We have clearly indicated this for each gift card.

The average delivery time is 1-2 business days. Delivery times may vary due to high demand at PostNL. If your gift card has not arrived on time, please download this voucher and fill in the details. This voucher has no value. We offer this as an extra service to help you bridge the waiting time.

Select the desired gift card, choose the amount you want to put on the card and place the card in your shopping cart. Optionally, choose fun extras such as a personal message, festive packaging or a luxury gift package. Then enter the delivery address and pay for your order. You can pay via your own bank with iDeal, Apple Pay, Google Pay, Mastercard or Visa. Business orders can also be paid by invoice.

Yes, you can. Simply place a business order in our webshop. Choose your preferred payment method: iDeal, Apple Pay, Google Pay, credit card or pay later by invoice. Unfortunately, it is not possible to pay later by invoice when ordering digital gift cards. Please note that for security reasons, the gift cards have no value until the invoice amount has been paid. Would you like to order a large number of gift cards or would you like to personalize your order with your company logo? Request a free quote or call 085-2087018.

You have the right to cancel your order within 14 days without giving any reason. The period starts on the day that you, or someone designated by you who is not the delivery person, physically receives the product.

To exercise this right of withdrawal, you must notify us by means of a clear statement, for example in writing, by post, fax, or email. You can use the model withdrawal form for this purpose, but this is not mandatory. It is sufficient that you send your withdrawal before the 14 days have expired.

From the moment you receive the order, you have 14 days to return it.

Please note: E-vouchers cannot be returned. For orders of digital online content, you will be informed during the ordering process that you agree to immediate delivery, and you will receive an email with the voucher.

Consequences of withdrawal

If you revoke the agreement, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a different method of delivery than the cheapest standard delivery offered by us) without delay and in any case no later than 14 days after we have been informed of your decision to revoke the agreement. If you only return part of your order, the delivery costs will not be refunded. We will refund you using the same payment method you used for the original transaction, unless you have expressly agreed otherwise; in any case, you will not be charged for such a refund. We may wait to refund you until we have received the products back, or you have demonstrated that you have returned the products, whichever occurs first. You must return or hand over the products to us without delay, but in any case no later than 14 days after the day on which you notified us of your decision to withdraw from the contract. You are on time if you return the goods before the 14-day period has expired. The direct costs of returning the gift card are at your expense.

Our return address:
Premiumcards B.V.
Freepost: 11211
Ambachtsweg 6
1474HW OOSTHUIZEN

You are only liable for any diminished value of the goods resulting from the use of the goods beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

It is possible that the e-voucher ended up in the wrong folder, such as spam or advertising. Therefore, please check all folders in your email account after ordering your e-voucher.

We regret that you have a complaint about an order or our service. We would like to resolve this with you. Please submit your complaint via [email protected]. You will receive a substantive response from us within three working days.

If you are not satisfied with the handling of the complaint, you can also submit it to the Thuiswinkel Disputes Committee.

Our reviews are collected via Trustpilot. This ensures that all experiences are genuine and independent. Read Trustpilot's guidelines here.

All physical gift cards are sent via PostNL, our regular shipping partner.

With standard shipping, you will not receive a track & trace code. If you choose Letterbox Parcel+, you will receive a track & trace code so you can follow your shipment.

PostNL will handle this according to the delivery preferences you have set. This may mean that the package will be offered again, delivered to your neighbors or sent to a pickup point.

Standard shipping has a delivery time of 48 hours. With Letterbox Parcel+, your order will be delivered within 24 hours.

The cost for standard shipping is €1.95. For Letterbox Parcel+, you pay €3.95 and for registered shipping (mandatory for orders over €300), you pay €6.95.

Yes, you can. You can spend the amount on the Choice Gift Card on multiple gift cards. For a complete overview of our gift cards, go to the redemption page.

Many gift cards in our range are also available as vouchers by email, but not all of them. We have clearly indicated this for each gift card.

The average delivery time is 1-2 business days. Delivery times may vary due to high demand at PostNL. If your gift card has not arrived on time, please download this voucher and fill in the details. This voucher has no value. We offer this as an extra service to help you bridge the waiting time.

Select the desired gift card, choose the amount you want to put on the card, and place the card in your shopping cart. Optionally, choose fun extras such as a personal message, festive packaging, or a luxury gift package. Then enter the delivery address and pay for your order. You can pay via your own bank with iDeal, Apple Pay, Google Pay, Mastercard or Visa. Business orders can also be paid by invoice.

Yes, you can. Simply place a business order in our webshop. Choose your preferred payment method: iDeal, Apple Pay, Google Pay, credit card, or pay later by invoice. Unfortunately, it is not possible to pay later by invoice when ordering digital gift cards. Please note that for security reasons, the gift cards have no value until the invoice amount has been paid. Would you like to order a large number of gift cards or would you like to personalize your order with your company logo? Request a free quote or call 085-2087018.

You have the right to cancel your order within 14 days without giving any reason. The period starts on the day that you, or someone designated by you who is not the delivery person, physically receives the product.

To exercise this right of withdrawal, you must notify us by means of a clear statement, for example in writing, by post, fax, or email. You can use the model withdrawal form for this purpose, but this is not mandatory. It is sufficient that you send your withdrawal before the 14 days have expired.

From the moment you receive the order, you have 14 days to return it.

Please note: E-vouchers cannot be returned. For orders of digital online content, you will be informed during the ordering process that you agree to immediate delivery, and you will receive an email with the voucher.

Consequences of withdrawal

If you revoke the agreement, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a different method of delivery than the cheapest standard delivery offered by us) without delay and in any case no later than 14 days after we have been informed of your decision to revoke the agreement. If you only return part of your order, the delivery costs will not be refunded. We will refund you using the same payment method you used for the original transaction, unless you have expressly agreed otherwise; in any case, you will not be charged for such a refund. We may wait to refund you until we have received the products back, or you have demonstrated that you have returned the products, whichever occurs first. You must return or hand over the products to us without delay, but in any case no later than 14 days after the day on which you notified us of your decision to withdraw from the contract. You are on time if you return the goods before the 14-day period has expired. The direct costs of returning the gift card are at your expense.

Our return address:
Premiumcards B.V.
Freepost: 11211
Ambachtsweg 6
1474HW OOSTHUIZEN

You are only liable for any diminished value of the goods resulting from the use of the goods beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

It is possible that the e-voucher ended up in the wrong folder, such as spam or advertising. Therefore, please check all folders in your email account after ordering your e-voucher.

We regret that you have a complaint about an order or our service. We would like to resolve this with you. Please submit your complaint via [email protected]. You will receive a substantive response from us within three working days.

If you are not satisfied with the handling of the complaint, you can also submit it to the Thuiswinkel Disputes Committee.

The cost for standard shipping is €1.95. For Letterbox Parcel+, you pay €3.95 and for registered shipping (mandatory for orders over €300), you pay €6.95.

Many gift cards in our range are also available as vouchers by email, but not all of them. We have clearly indicated this for each gift card.

The average delivery time is 1-2 business days. Delivery times may vary due to high demand at PostNL. If your gift card has not arrived on time, please download this voucher and fill in the details. This voucher has no value. We offer this as an extra service to help you bridge the waiting time.

It is possible that the e-voucher ended up in the wrong folder, such as spam or advertising. Therefore, please check all folders in your email account after ordering your e-voucher.

All physical gift cards are sent via PostNL, our regular shipping partner.

With standard shipping, you will not receive a track & trace code. If you choose Letterbox Package+, you will receive a track & trace code so you can follow your shipment.

PostNL will handle this according to the delivery preferences you have set. This may mean that the package will be offered again, delivered to your neighbors or sent to a pickup point.

Standard shipping has a delivery time of 48 hours. With Letterbox Package+, your order will be delivered within 24 hours.

Select the desired gift card, choose the amount you want to put on the card, and place the card in your shopping cart. Optionally, choose fun extras such as a personal message, festive packaging, or a luxury gift package. Then enter the delivery address and pay for your order. You can pay via your own bank with iDeal, Apple Pay, Google Pay, Mastercard or Visa. Business orders can also be paid by invoice.

Yes, you can. Simply place a business order in our webshop. Choose your preferred payment method: iDeal, Apple Pay, Google Pay, credit card or pay later by invoice. Unfortunately, it is not possible to pay later by invoice when ordering digital gift cards. Please note that for security reasons, the gift cards have no value until the invoice amount has been paid. Would you like to order a large number of gift cards, or would you like to personalize your order with your company logo? Request a free quote or call 085-2087018.

Yes, you can. Simply place a business order in our webshop. Choose your preferred payment method: iDeal, Apple Pay, Google Pay, credit card or pay later by invoice. Unfortunately, it is not possible to pay later by invoice when ordering digital gift cards. Please note that for security reasons, the gift cards have no value until the invoice amount has been paid. Would you like to order a large number of gift cards, or would you like to personalize your order with your company logo? Request a free quote or call 085-2087018.

Yes, you can. You can spend the amount on the Choice Gift Card on multiple gift cards. For a complete overview of our gift cards, go to the redemption page.

Go to cadeaubon.nl and click on Redeem Choice Gift Card at the top of the homepage. Enter the 19-digit card number and find out how much balance is on your gift card. Choose a gift card from our range that you want to redeem your Choice Gift Card for. Enter your details and the PIN code found on the back of the gift card under the scratch layer. Then redeem your Choice Gift Card.

Is the PIN code no longer visible on the gift card? Please contact us by email.

The Choice Gift Card is valid for two years after purchase.

Yes, you can. You can spend the amount on the Choice Gift Card on multiple gift cards. For a complete overview of our gift cards, go to the redemption page.

You can easily remove the scratch layer covering the PIN code by gently scratching it off. Do not use sharp objects, as this may damage the PIN code. If your PIN code is damaged, please contact us using the contact form.

You have the right to cancel your order within 14 days without giving any reason. The period starts on the day that you, or someone designated by you who is not the delivery person, physically receives the product.

To exercise this right of withdrawal, you must notify us by means of a clear statement, for example in writing, by post, fax, or email. You can use the model withdrawal form for this purpose, but this is not mandatory. It is sufficient that you send your withdrawal before the 14 days have expired.

From the moment you receive the order, you have 14 days to return it.

Please note: E-vouchers cannot be returned. For orders of digital online content, you will be informed during the ordering process that you agree to immediate delivery, and you will receive an email with the voucher.

Consequences of withdrawal

If you revoke the agreement, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a different method of delivery than the cheapest standard delivery offered by us) without delay and in any case no later than 14 days after we have been informed of your decision to revoke the agreement. If you only return part of your order, the delivery costs will not be refunded. We will refund you using the same payment method you used for the original transaction, unless you have expressly agreed otherwise; in any case, you will not be charged for such a refund. We may wait to refund you until we have received the products back, or you have demonstrated that you have returned the products, whichever occurs first. You must return or hand over the products to us without delay, but in any case no later than 14 days after the day on which you notified us of your decision to withdraw from the contract. You are on time if you return the goods before the 14-day period has expired. The direct costs of returning the gift card are at your expense.

Our return address:
Premiumcards B.V.
Freepost: 11211
Ambachtsweg 6
1474HW OOSTHUIZEN

You are only liable for any diminished value of the goods resulting from the use of the goods beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

You can easily remove the scratch layer covering the PIN code by gently scratching it off. Do not use sharp objects, as this may damage the PIN code. If your PIN code is damaged, please contact us using the contact form.

Is the PIN code no longer visible on the gift card? Please contact us by email.

You can easily check the balance of your gift card at cadeaubon.nl. The balance on the Choice Gift Card is valid for two years after purchase.

The Choice Gift Card is valid for two years after purchase.

Go to cadeaubon.nl and click on Redeem Choice Gift Card at the top of the homepage. Enter the 19-digit card number and find out how much balance is left on your gift card. Choose a gift card from our range that you want to redeem your Choice Gift Card for. Enter your details and the PIN code found on the back of the gift card under the scratch layer. Then redeem your Choice Gift Card.

You can easily check the balance of your gift card at cadeaubon.nl. The balance on the Choice Gift Card is valid for two years after purchase.

The Choice Gift Card is valid for two years after purchase.